About Us - Company background and profile of carmats4u and Hitech Autoparts Australia

 
Hitech Autoparts (Australia) are committed to protecting your privacy. We will not disclose personal information about you to any third party without first receiving your permission or unless we are instructed to do so by a competent legal authority.
 
Any personal information you provide to us on www.carmats4u.com.au ("the Website") will only be used and recorded in accordance with current data protection legislation applicable in Australia. We use your personal information to communicate with you for record-keeping purposes, and to help us develop the Website. We may also use the information anonymously for market research purposes, to track site usage and trends and to collect statistical information such as the name of your browser, the pages looked at and the date and time of those requests. We use this information to generate statistics and measure site activity, which will help us improve your experience of using our site. If you use any of our forms, your personal information, such as your name, mailing address, email address or telephone number, is securely stored in encrypted form. It will be used solely to respond to your requests for information or to help you purchase through Hitech Australia’s shopping capability (the "Webshop").
 
We may also use your personal information to provide you with details about our services or offers that may be of interest to you. If you do not wish to receive such information, please contact us to remove yourself from our mailing list. We will not sell your information to third party companies.
 
The Website may contain links to other sites. Please note that we are not responsible for the privacy practices of other sites. This privacy policy applies solely to the Website and information collected by us on and through the Website. We recommend that you read the privacy statements of every other website that you visit.
 
By using this site you understand that information transmitted over public networks could be accessed by third parties, and Hitech Autoparts (Australia) will not be liable for any such unauthorised disclosure. Further you understand that Hitech Autoparts (Australia) may, at its discretion, use third party service providers to administer Web servers and to store such information on back-up disks, and that a service provider may, without Hitech Australia’s knowledge, permit an unauthorised third party to do so on its behalf.
 
Encryption and Certification (SSL - Secure Sockets Layer).
We have taken careful measures to ensure that your personal information will remain private. Our Web site is secured using a Secure Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. If any other Internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form. Certificate technology allows us to decrypt the information and view it in plain text form.
 
Banking/Card Security
In addition to encryption and digital certification, our Webshop passes you directly to our Banking site so that your credit card information will not have to travel through a variety of computers. It will be instantly checked, your account debited and all financial information is then cleared. It is not retained for any other use.
 
Refunds Policy
We will issue refunds for genuine faults with products supplied. Should you have a need to request a refund, please contact us either on 1300 AUS MATS or alternatively by email sales@carmats4u.com.au and you may be requested to provide proof of damage or fault. If the item is deemed faulty, the item should be organised for collection using one of our specified carriers within 10 business days, and either a replacement product or refund made available to you, the customer

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